Salesforce Training Lead

My client are looking for an experienced Salesforce Training Lead to provide end-to-end training expertise to a Configure Price Quote (CPQ) system implementation. The successful contractor will have demonstrable experience of working on largescale Configure Price Quote / Offer Management solution implementations, ideally having previously created and delivered comprehensive training packages for Salesforce.

This contract will involve working with an established Sales team, delivering training for the CPQ system. Therefore strong stakeholder management skills are essential, with a demonstrable background training Sales teams on Offer Management Systems.

Previous experience of working with Digital Adoption Platforms (Apty, Whatfix, WalkMe, Pendo) is essential, as this role will involve designing and authoring content on my clients DAP such as walkthroughs and smart tips in order to support the implementation. The role will also involve training Sales Subject Matter Experts to be Super Users to be able to offer peer-to-peer support.

A strong understanding of the sales operations and processes is essential, allied with experience of creating e-learning using a range of tools such as Articulate 360 and other Learning Management Systems such as Workday Learning.

Keywords: Training Lead, Training Plan, Training Needs Analysis, Salesforce, CPQ, Configure Price Quote, Digital Adoption Platforms, DAP, e-learning, Articulate 360, Learning Management Systems, LMS, Workday Learning, Stakeholder Management.

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